Dear Customer,We want to offer the best service of any bank, but we need your help.
Only you can tell us if the customer service you receive at your branch is up to your standards, which is why we regularly ask our customers for their opinions. We would appreciate it very much if you would take a few minutes and complete this questionnaire on branch service. Your response will be kept in strict confidence.
The information we receive is valuable in showing us where our service can be improved and where we are doing well.
We share your desire for the best customer service. Thank you very much for your assistance in helping us deliver it to you.